Jan D.
106d ago

Can't say enough about the fine service TJ Leavell and his company gave us. When the furnace at my elderly mom's home in TX went out, TJ Leavell dealt with me long distance personally every step of the way, through phone calls and prompt answers to email questions and messages. He provided the diagnostic service, tried to resusitate the 20 yr. old furnace, checked the CO levels (they were too high), then gave us the best price for a new furnace (I checked with two other companies). His crew then installed the new one---always keeping in touch with me and treating Mom with care and kindness. They even 'rejuvenated' Mom's old furnace closet with new plaster and a cleaning. At every step, TJ Leavell called me personally--always courteous and understanding (we cancelled the new furnace at one point, thinking we'd just move Mom out), and very good at dealing with a few other concerned relatives along the way who called to check out the stats and price for the furnace. These guys are the real deal--there when they say they'll be, to do what they say they'll do. They are professional, courteous and competent--five stars isn't enough for these Texas gentlemen...I highly recommend them!

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